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FlexPrint Customer Tools
In-Depth FlexPrint Analysis
Bashas’ Grocery Stores
Challenge
Bashas’ grocery stores had expanded to 170 stores spanning across Arizona, California, and New Mexico – but its document technology infrastructure was lagging behind. To keep up with this growth and surpass the competition, Bashas’ needed to update to commercial-grade technology.
Bashas’ focus on diversification and the immediate customer neighborhood base had led to infrastructure inconsistencies between the 170 locations, with a complex variety of document management equipment in operation and low visibility for cost containment.
Solution
FlexPrint began an in-depth document workflow study addressing costs, volume, end-user initiatives and contract analysis, and found that implementing a uniform system with right-fit devices would help ease Bashas’ growing pains.
- Standardize infrastructure with consolidated models, leading to less service confusion.
- Upgrade to commercial-grade technology to meet high document output needs.
- Integrate over 250 multi-function printers
Results
With FlexPrint, Bashas’ grocery stores were able to reduce redundancies and inefficiencies and enjoy an all-inclusive program with unlimited supplies, labor and parts. Specific results included:
- Improving print quality and fax communication standards at all 170 locations.
- Reducing service call volume to the help desk, as well as overall IT/help desk support time.
- Reducing operating costs by 16 percent.
Let us get results for your organization – contact us today.
Having a single point of contact for our printer and copier support needs not only saves us money, but staff time as well.
– Tom Shipe, President and CEO
Sun Country Credit Union

